Legal

Terms & conditions.

Last updated: April 27, 2026

1. About these terms

Dronely operates a marketplace that connects businesses ("Clients") with FAA-certified remote pilots ("Pilots") for paid drone work. By creating an account, posting a job, or accepting one, you agree to these Terms & Conditions and the policies referenced in them. If you don't agree, don't use Dronely.

You must be at least 18 years old and legally able to enter into contracts in the jurisdiction where you operate.

2. Your account

You're responsible for the information on your account, the security of your login, and everything that happens under it. Keep your contact details, certifications, and equipment list accurate. You agree we may verify the data you provide — including cross-checking your FAA certificate against the public Airmen registry.

We may suspend or close accounts that misrepresent qualifications, violate these terms, or pose a safety risk.

3. Pilot obligations

Pilots flying jobs sourced through Dronely must:

• Hold a current FAA Part 107 Remote Pilot Certificate.
• Operate every flight in compliance with 14 CFR Part 107 and any local, state, or federal rules that apply.
• Register every drone they use with the FAA, with Remote ID broadcast enabled where required.
• Hold appropriate liability insurance for commercial drone operations.
• Obtain any waivers required for the specific job — including, but not limited to, operations over people, beyond visual line of sight, or in controlled airspace — before flying.
• Decline jobs they aren't qualified, equipped, or authorized to perform.

Listing a certification (FLIR ITC sUAS, NIST sUAS Test Methods, AUVSI TOP, etc.) is a representation that you actually hold it. We may request proof.

4. Business obligations

• Provide accurate job scopes, locations, deliverable expectations, and timelines.
• Secure any required permissions for the property or airspace where the job will take place.
• Disclose conditions that affect safety — overhead lines, restricted airspace, hazardous materials, large gatherings, etc.
• Pay for completed work on the agreed terms.

5. Bookings & payment

A booking is a direct agreement between Client and Pilot, formed when both confirm scope and price through Dronely. Dronely is the platform that matches the parties and (where enabled) processes payment; we are not a party to the underlying service contract.

Pilots set their own rates. Dronely may charge a service fee on transactions, disclosed before you confirm a booking. Payouts are issued to the Pilot's connected account after the job is marked complete and any agreed review window has passed.

6. Cancellations & refunds

Either party may cancel a booking before work begins, subject to the cancellation window posted at the time of booking. Cancellations made within 24 hours of the scheduled start may be subject to a fee that is paid to the affected party. Weather, airspace closures, and other safety-driven cancellations are not penalized.

If a delivered job materially fails to meet the agreed scope, the Client may request a refund through Dronely support within 7 days of delivery. We'll review evidence from both sides and decide in good faith.

7. Content & deliverables

Unless the parties agree otherwise in writing, the Client receives a non-exclusive, perpetual license to use the deliverables for the purpose described in the job post. The Pilot retains copyright in the underlying work and may reuse it in their portfolio unless a written NDA or buyout says otherwise.

Don't upload anything you don't have the right to share — including imagery of private property captured without permission, copyrighted material, or personal data of third parties.

8. Prohibited use

You may not use Dronely to:

• Solicit or perform flights that violate FAA rules or local law.
• Misrepresent your identity, certifications, or insurance.
• Circumvent the platform — for example, taking a matched job off-platform to avoid fees.
• Harass, threaten, or discriminate against other users.
• Scrape, reverse-engineer, or copy the platform.

9. Liability & insurance

Drone operations carry risk. The Pilot performing the work is responsible for the safety of the flight and any damage caused by it. Dronely does not own the equipment, control the flight, or supervise the operation, and is not liable for losses arising from a Pilot's work or a Client's site.

To the maximum extent permitted by law, Dronely's aggregate liability to any user is limited to the greater of (a) the fees Dronely collected from that user in the 12 months before the claim, or (b) US$100. Nothing in these terms limits liability for fraud, gross negligence, or anything else that can't be limited by law.

10. Privacy

We collect the data needed to run the marketplace — account details, certificate info for verification, job and message history, and payment data. We don't sell personal data. See our Privacy Policy for the full picture.

11. Changes to these terms

We may update these terms as the product evolves. Material changes will be announced in-app and by email at least 14 days before they take effect. Continuing to use Dronely after the effective date means you accept the updated terms.

12. Contact

Questions, disputes, or legal notices: legal@dronely.ai.